Responsible Gaming

Introduction

Gambling should always be a form of entertainment — never a way to earn money, pay off debts, or solve financial problems. While most people gamble safely, for some it can become problematic. We encourage all players to set limits, stay informed, and seek help if gambling stops being fun.

Age Verification

You must be 18 years or older (or the legal age for gambling in your jurisdiction) to gamble. In Great Britain, the legal age is 18. It is illegal for anyone under this age to gamble, and operators are required to verify age. If you are underage, please do not attempt to gamble — instead, talk to a trusted adult or contact a support service for advice.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses — trying to win back money you have lost
• Hiding gambling activity from family or friends
• Lying about how much time or money you spend gambling
• Gambling with money meant for essentials like rent, bills, or food
• Feeling anxious, guilty, or irritable when not gambling
• Neglecting work, studies, or relationships because of gambling
• Borrowing money or selling possessions to gamble
• Being unable to stop or cut down despite repeated attempts
• Gambling to escape from stress, anxiety, or depression
• Thinking about gambling constantly or planning the next session

Self-Help Tools

Many gambling platforms offer tools to help you stay in control. Even if a site is not licensed by the UK Gambling Commission, you can still adopt personal strategies and use external tools:

• Deposit limits — set a maximum amount you can deposit per day, week, or month
• Loss limits — stop playing once you reach a pre-set loss threshold
• Reality checks — set reminders that show how long you have been playing
• Self-exclusion — block yourself from accessing gambling sites or apps for a chosen period (via the site, payment providers, or blocking software)
• Time-outs — take a short break from gambling
• Account closure — permanently close your account if needed

Support Organizations

If you are concerned about your gambling, free and confidential help is available. The following organisations are recognised and trusted:

United Kingdom (Great Britain)

• GamCare — the leading provider of information, advice, and support for anyone affected by gambling harms. Visit www.gamcare.org.uk or call the National Gambling Helpline on 0808 8020 133 (free, 24/7).
• GamStop — the free national online self-exclusion scheme for UK residents. Register at www.gamstop.co.uk to block yourself from UK-licensed gambling sites.

International Resources

• Australia — Gambling Help Online: www.gamblinghelponline.org.au or call 1800 858 858 (free, 24/7).
• Canada — Responsible Gambling Council: www.responsiblegambling.org
• United States — National Council on Problem Gambling: www.ncpgambling.org or call/text 1-800-GAMBLER.
• Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de — offers information and support for gambling addiction.
• Other countries — please search for your local national gambling support service or contact your healthcare provider. Most nations have a free, confidential helpline dedicated to problem gambling.

Call to Action

If you think you might have a problem with gambling, please seek help today. You are not alone, and support is available without judgement. Talk to someone you trust, contact one of the organisations above, or use self-exclusion tools immediately. Remember: gambling should be fun and within your control. If it no longer feels that way, taking a break or reaching out for help is a sign of strength, not weakness.